There are 2 steps to creating staff in MYOB Practice:
Add a my.myob account for your staff: You need to have an account in my.myob and be an MYOB Practice Administrator or a primary contact of the practice to add or remove users from my.myob. If you don't have an account, contact us.
If you're creating a my.MYOB account and an error appears saying the user already has a my.myob account, you can't create another account for the user. Try adding them to MYOB Practice as a staff member by following the To create an MYOB Practice user procedure below. If you have any issues when following the procedure, contact us for help adding the user.
Ensure you're an MYOB Practice Administrators or primary contact of the practice. If there are other practice administrators in your practice who have access to the Manage practice users page, ask them to change your account's permissions.
If no one else in your practice can access the Manage practice users page in my.myob, contact us.