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Once you've designed and saved a form template, you can make it the default template to use when printing or emailing forms. There's two places you can set a default form template:

  • in the Advanced Filters window for the type of form that you're sending (such as remittance advice, purchase order or invoice)—this form will be used when printing or emailing forms in a batch
  • in the customer or supplier card—this form will be used when printing or emailing an individual sale or purchase (from the transaction window)

You can also choose to use a different form template when emailing or printing.

Want to change the default subject or message used when emailing? See Set up your default email settings.

To set the default form template

To set the default form template

Here's how to set the default form template to be used when printing or emailing in a batch. This example is for setting the default invoice form, but the same approach can be used for any forms which can be sent in bulk, such as purchase orders, statements or remittance advices.

  1. Go to the Sales command centre and click Print/Email Invoices.
  2. Click Advanced Filters.
  3. Select the sale type. In this example, we've customised an item invoice layout.
    Advanced Filters - Sale Type
  4. Select the template you want to use in the Selected Form for Sale field.
    Advanced Filters - Select Form

To set the default template for other form types, like statements, use the example above as a guide, but go to the Advanced Filters window for the Print/Email... window relevant to your form (e.g. for statements, click Print Statements in the Sales command centre). See also Sending forms in a batch

Can't see your personalised form? Check that you've selected the correct form type. For example, if you've personalised an item invoice, make sure the Sale Type is set to Item.

To set the default form template in a card

To set the default form template in a card

You can set a default template for individual customers and suppliers (Not Basics). This template will be used when printing or emailing from within an individual transaction. If you print or email in bulk, the template set in the card will be overidden by the default template as described above.

  1. Go to the Card File command centre and click Cards List.
  2. Click the Customer or Supplier tab (as applicable).
  3. Click the zoom arrow to open a card.
  4. Click the Selling Details or Buying Details tab (as applicable)
  5. Select the form template to use in the Printed Form field.
    Card - Printed Form
  6. Click OK.
To override the default template when recording a sale or purchase

To override the default template when recording a sale or purchase

When printing or emailing from within a sale or purchase, the default template set in the customer or supplier card will be used. But if you want to use a different form template, here's how.

In the sale or purchase window, click Send to > Email and then select the form to use in the Email Information window.

Email - Selected Form

If you're printing a form, click Print > Select Another Form... and then select the form you want to use.

Print - Select Another Form