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Have an installation disc?

When you insert the AccountRight disc, a window will appear with instructions on how to install your software.

Have a redemption code?

If you purchased a point-of-sale activation (POSA) card from a retail store, you need to redeem your redemption code online and register your business details. You’ll then be guided through the installation and setup of your company file. See the card for instructions on how to get started.

Need to install on another computer?If you’ve already installed AccountRight, and want to install it on another computer, you can download the PC and Server installers by signing into my.MYOB.com.au (Australia) or my.MYOB.co.nz (New Zealand). Or, if you just need to install the PC edition, you can download it here: Australia | New Zealand
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Bought online?If you purchased AccountRight from the MYOB website, you would have been prompted to download an installer file that takes
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If your computer meets the recommended system requirements, you're ready to go. If you'll be using AccountRight in a network, see Set up a network. If you're already using AccountRight and you're looking for the latest version, see Getting the latest version.

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[10:30am AEST 19/05/2015]: The 2015.2 installer is now available on my.MYOB.com, however please read this important information about the release. If you haven't upgraded yet, please hold off until further notice on the AccountRight 2015.2 blog post

If you need to install AccountRight, here’s how to get started.

Is your computer ready?

Before you install, make sure your computer can run AccountRight. Here are the basic requirements:

  • Windows 7 or later
  • Windows Server 2008 (R2 SP1) or later
  • Microsoft Office 2010 or later (32-bit) required for email, exporting reports, and mail merge
  • Internet connection with a minimum upload speed of 0.5 MBps (if working online) 

For more detailed information about software compatibility, check the recommended system requirements (Australia | New Zealand).

tip

We recommend you use Google Chrome to download the installation file (download Chrome here). We've seen cases where other browsers, like Internet Explorer, can affect the file extension of downloaded files. What browser am I currently using?

  1. Right-click Download and choose Save link as or Save target as to save the installation file to your computer (an AccountRight subscription is required or you've been invited to access an online file).

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    DescriptionDownload AccountRight
    URLhttps://download.myob.com/arl/Current/MYOB_AccountRight.exe

  2. Double-click the downloaded file to start the installation.

  3. Once AccountRight is installed, you'll see a shortcut icon for AccountRight on your desktop. You can then delete the installation file.

  4. If you no longer need a previous AccountRight version you can uninstall it.
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Looking for other installers? To download an installer for an older version, the Server Edition or the MSI installer see our software download page.

Having trouble installing AccountRight?

Some antivirus software can interrupt software installation. If you have issues installing, try temporarily disabling your antivirus software and enable it again after installing. If you need some more installation help, see Installation troubleshooting.

Who can use AccountRight?

You can use the latest AccountRight version to enter data if you:

  • have been invited to access an online company file (learn more about accepting an invitation), or

  • want to trial AccountRight or you need it for study purposes (learn more).

If you don't have an AccountRight subscription, company files you create or upgrade in the latest AccountRight version will become read-only after 30 days.

If you're already using AccountRight, you can check the version in the Welcome window that appears when you start AccountRight. The AccountRight shortcut on your desktop also contains the version number.

 

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For information about the latest AccountRight version, see Getting the latest version.

How to install AccountRight

How you install AccountRight depends on where you bought it. Here’s how to get started.

Bought online?

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If you purchase AccountRight from the MYOB website, you'll be prompted to download an installer file that will take care of the installation for you.

While AccountRight installs, you’ll enter some basic information about your business, like your contact details, and when installation is complete, you’ll have a company file ready for you to use.

If you can’t find the installer file, see the email MYOB sent you after purchasing AccountRight. The email has a link to the installer and more details on how to install AccountRight.

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Downloaded from my.MYOB or the MYOB website?

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Right-click the Download link on the website and choose to save the file to your computer (it'll be a .exe file).

If you downloaded the installer to your desktop, it will look similar to this:

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Double-click the file and you’ll be guided through the installation.

Updating AccountRight on multiple computers

If you work on a company file on more than one computer, ensure you install updates on each computer before upgrading your company file.

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Using AccountRight in a network? See Set up a network or Updating an AccountRight network.

 

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Want to install AccountRight on a new PC? See our guide on how to set up AccountRight on a new computer.

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<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Installation FAQs</h2><br>
 What's the code on your 'Setup failed' error?

'Setup failed' errors all look similar, but they each have a specific code. Here's an example:

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Is there a different installer for AccountRight Basics, Standard, Plus and Premier?

Is there a different installer for AccountRight Basics, Standard, Plus and Premier?

No, it's the same installer. It's the company file that determines which AccountRight product and features you'll have access to.

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What if I'm having trouble installing AccountRight?

If you're getting an error or experiencing another issue when installing AccountRight, see Installation troubleshooting

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This error is caused by an expired certificate in an older AccountRight installer.

With an AccountRight subscription, you can download and install the latest AccountRight version by signing into my.MYOB.com.au (Australia) or my.MYOB.co.nz (New Zealand).

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This error means there's some Windows updates that need to be installed on your computer.

Here's what to do:

  1. Click to check for available Windows updates.
  2. Select all 'Important' updates.
  3. Select all 'Optional' updates which refer to .NET Framework.
  4. Install the selected updates.
  5. If prompted, restart your computer.

You should now be able to install AccountRight.

If the error persists, download and install Microsoft SQL Server Compact 3.5 from the Microsoft support site. Installation instructions are also provided.

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This error means there are some files or folders on your computer which couldn't be accessed during the installation.

This is how you can fix it:

  1. Simultaneously press the Windows and R keys on your keyboard (the Windows key is between the Ctrl and Alt keys). The Run window appears.
  2. In ther Open field, type %localappdata% then click OK.
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    A list of folders is displayed.
  3. Right-click the folder called Package Cache and choose Properties.
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  4. Click the Security tab.
  5. Click one of the entries in the box labelled Group or user names then click Edit.
  6. Click Add.
  7. In the white box (where the cursor is flashing), type SYSTEM then click Check Names.
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  8. Click OK.
    SYSTEM should now be listed as one of the entries in the box labelled Group or user names:
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  9. Click OK, then click OK again.

You should now be able to install AccountRight.

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If you still have a previous AccountRight version on your computer, make sure you're using the correct shortcut icon to open the latest version.

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If you want to host your company files on a network server, rather than online, see Set up a network for our recommended setup.

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Can I install AccountRight on a Mac?

Can I install AccountRight on a Mac?

AccountRight is designed for use on the Windows operating system. Consider using MYOB AccountEdge which is designed for the Mac, or MYOB Essentials which runs in a web browser and can be used on both on Windows and Mac.

If you want to install AccountRight on an Apple Mac, you'll need to install Windows on your Mac first. You can do this using Boot Camp (a Mac utility that allows you to install other operating systems) or virtual software such as Parallels or WMware. Note that running AccountRight on virtual software may affect performance and speed. And while many users report a good experience, it's not tested or supported by MYOB.

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AccountRight 2020.4.2 onwards You can now work on an AccountRight file in a web browser. This means that if you work in Mac OS environment, you just need a browser to access your online company file. See Access an AccountRight company file in a web browser.

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How do I install AccountRight on multiple computers in my office?

If you need to install AccountRight on multiple computers, you can copy the installation file to a portable storage device, like a USB drive, and use it on multiple computers.

If you want to host your company files on a network server, rather than online, see the recommended network setup procedure.

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How do I uninstall AccountRight?

When you uninstall AccountRight, only the software is removed. Your company files and customised templates are not affected.

To uninstall AccountRight:

  1. Access the list of programs that are installed on your computer.

    If you're using

    Do this

    Windows 10

    Right-click the Windows Start button and choose Apps and Features.

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    Windows 8

    Right-click in the screen's bottom-left corner and choose Programs and Features.

    Windows 7

    Click the Windows Start button and choose Control Panel then choose Programs and Features.

  2. Click the AccountRight software you want to uninstall then click Uninstall. In some Windows versions this may appear as Change/Uninstall.

  3. Click through any confirmation windows, and click Yes to wanting to completely remove the selected application and all of its components.

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How do I download an older version of AccountRight?

To download older AccountRight versions, visit www.myob.com/downloads

Need a helping hand?

Try our Installation troubleshooting guide, or contact us.

What's next?

After installing AccountRight, you can create a company file to start entering your business data (or start using one that you've been invited to). See New to AccountRight? Start here.

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titleRelated topics
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Installation troubleshooting

Which AccountRight installation should I choose?

Create a company file

Set up a network

Activate the company file

Set up bank feeds

Set up user access

Set up preferences

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Moving MYOB software to a new computer

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Install AccountRight on a Mac

Setting up AccountRight on a new computer

Create a company file

Upgrade to the new AccountRight

Download an older version of AccountRight

Uninstall AccountRight

AccountRight MSI installation instructions

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