Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

 

 

Have an installation disc?Downloaded from my.MYOB or the MYOB websiteDownload your software from the link provided on the website and then locate and double-click the downloaded file. You’ll then be guided through the installation.
HTML Wrap
classsection group
HTML
<span data-swiftype-index="true">
Bought online?If you purchased
html-wrap
classcol span_3_of_5
Is

If your computer

ready?

Before you install, make sure your computer can run AccountRight. Here are the basic requirements:

  • Windows 7 or later, or Windows Server 2008 (R2 SP1) or later
  • Microsoft Office 2010 or later (32-bit) required for email, exporting reports, and mail merge
  • Internet connection with a minimum upload speed of 0.5 MBps (if working online) 
UI Text Box
typenote

Windows 10 compatibility

Windows 10 is compatible with AccountRight 2015.3 and later.
Having display issues in Windows 10?

For more detail, check the system requirements.

Also, some meets the recommended system requirements, you're ready to go. If you'll be using AccountRight in a network, see Set up a network. If you're already using AccountRight and you're looking for the latest version, see Getting the latest version.

UI Text Box
sizemedium
typetip

We recommend you use Google Chrome to download the installation file (download Chrome here). We've seen cases where other browsers, like Internet Explorer, can affect the file extension of downloaded files. What browser am I currently using?

  1. Right-click Download and choose Save link as or Save target as to save the installation file to your computer (an AccountRight subscription is required or you've been invited to access an online file).

    Button
    DescriptionDownload AccountRight
    URLhttps://download.myob.com/arl/Current/MYOB_AccountRight.exe

  2. Double-click the downloaded file to start the installation.

  3. Once AccountRight is installed, you'll see a shortcut icon for AccountRight on your desktop. You can then delete the installation file.

  4. If you no longer need a previous AccountRight version you can uninstall it.
UI Text Box
sizemedium
typenote

Looking for other installers? To download an installer for an older version, the Server Edition or the MSI installer see our software download page.

Having trouble installing AccountRight?

Some antivirus software can interrupt software installation. To avoid If you have issues installing, you may want to temporarily disable try temporarily disabling your antivirus software while you install AccountRight. You can and enable it again after installing.

How to get started

How you install AccountRight depends on where you bought it. Here’s how to get started.

If you need some more installation help, see Installation troubleshooting.

Who can use AccountRight?

You can use the latest AccountRight version to enter data if you:

  • have been invited to access an online company file (learn more about accepting an invitation), or

  • want to trial AccountRight or you need it for study purposes (learn more).

If you don't have an AccountRight subscription, company files you create or upgrade in the latest AccountRight version will become read-only after 30 days.

If you're already using AccountRight, you can check the version in the Welcome window that appears when you start AccountRight. The AccountRight shortcut on your desktop also contains the version number.

 

UI Text Box
sizemedium
typenote

Just looking to install AccountRight on another computer? If you're already using For information about the latest version of AccountRight and just want to install it on another computer, the easiest way to install the PC edition is to download it here (subscription required).

If you want to install an older version or the Server edition, you can download the installer from my.MYOB.com.au (AU) or my.MYOB.co.nz (NZ).

Anchor
12778511277851

AccountRight version, see Getting the latest version.

How to install AccountRight

How you install AccountRight depends on where you bought it. Here’s how to get started.

Bought online?

HTML
<center><h1 style="font-size:600%"><i class="fa fa-cart-arrow-down" aria-hidden="true"></i></h1></center>

If you purchase AccountRight from the MYOB website, you

would have been

'll be prompted to download an installer file that

takes
Anchor
12778541277854When you insert the AccountRight disc, a window will appear with instructions on how to install your software.
Anchor
12778581277858

will take care of the installation for you.

While AccountRight installs, you’ll enter some basic information about your business, like your contact details, and when installation is complete, you’ll have a company file ready for you to use.

If you can’t find the installer file, see the email MYOB sent you after purchasing AccountRight. The email has a link to the installer and more details on how to install AccountRight.

Anchor12778561277856Have a redemption code?

If you purchased a point-of-sale activation (POSA) card from a retail store, you need to redeem your redemption code online and register your business details (this also registers you as the owner of your AccountRight software). You’ll then be guided through the installation and setup of your company file. See the card for instructions on how to get started.

Note that redemption codes are not the same as a serial number and have a different format (a serial number has 12 numbers, while a redemption code has 15 characters with a mix of letters and numbers).

Downloaded from my.MYOB or the MYOB website?

HTML
<center><h1 style="font-size:600%"><i class="fa fa-laptop" aria-hidden="true"></i></h1></center>

Right-click the Download link on the website and choose to save the file to your computer (it'll be a .exe file).

If you downloaded the installer to your desktop, it will look similar to this:

Image Added

Double-click the file and you’ll be guided through the installation.

Updating AccountRight on multiple computers

If you work on a company file on more than one computer, ensure you install updates on each computer before upgrading your company file.

Image Added

Using AccountRight in a network? See Set up a network or Updating an AccountRight network.

 

UI Text Box
sizemedium
typenote

Want to install AccountRight on a new PC? See our guide on how to set up AccountRight on a new computer.

HTML
<h2><i class="fa fa-comments"></i>&nbsp;&nbsp;Installation FAQs</h2><br>
UI Expand
titleIs there a different installer for AccountRight Basics, Standard, Plus and Premier?

Is there a different installer for AccountRight Basics, Standard, Plus and Premier?

No, it's the same installer. It's the company file that determines which AccountRight product and features you'll have access to.

UI Expand
titleWhat if I'm having trouble installing AccountRight?

What if I'm having trouble installing AccountRight?

If you're getting an error or experiencing another issue when installing AccountRight, see Installation troubleshooting

expand
UI Expand
titleCan I install AccountRight on a Mac?

Can I install AccountRight on a Mac?

AccountRight is designed for use on the Windows operating system. Consider using MYOB AccountEdge which is designed for the Mac, or MYOB Essentials which runs in a web browser and can be used on both on Windows and Mac.

If you want to install AccountRight on an Apple Mac, you'll need to install Windows on your Mac first. You can do this using Boot Camp (a Mac utility that allows you to install other operating systems) or virtual software such as Parallels or WMware. Note that running AccountRight on virtual software may affect performance and speed. And while many users report a good experience, it's not tested or supported by MYOB.

ui-
titleHow do I fix a 'Setup failed' installation error?

'Setup failed' errors all look similar, but they each have a specific code. Here's an example:

Image Removed

 What's the code on your 'Setup failed' error?

UI Expand
title0x800b0101

A 'setup failed' error with the code 0x0800b0101 is caused by an expired certificate in an older AccountRight installer.

With an AccountRight subscription, you can download and install the latest AccountRight version by signing into my.MYOB.com.au (Australia) or my.MYOB.co.nz (New Zealand).

UI Expand
title0x80070642

A 'setup failed' error with the code 0x080070642 can happen if the installation was interrupted accidentally or by another program. So start by trying the installation again.

If this error persists, uninstall your previous AccountRight version (see the FAQ below) then try the installation again.

If you need to download AccountRight, see Getting the latest version

UI Expand
title0x80070643

A 'setup failed' error with the code 0x080070643 means there's some Windows updates that need to be installed on your computer.

Here's what to do:

  1. Click to check for available Windows updates.
  2. Select all 'Important' updates.
  3. Select all 'Optional' updates which refer to .NET Framework.
  4. Install the selected updates.
  5. If prompted, restart your computer.

You should now be able to install AccountRight.

If the error persists, download and install Microsoft SQL Server Compact 3.5 from the Microsoft support site. Installation instructions are also provided.

UI Expand
title0x80070002

A setup failed error with the code 0x080070002 means there are some files or folders on your computer which couldn't be accessed during the installation.

This is how you can fix it:

  1. Simultaneously press the Windows and R keys on your keyboard (the Windows key is between the Ctrl and Alt keys). The Run window appears.
  2. In ther Open field, type %localappdata% then click OK.
    Image Removed
    A list of folders is displayed.
  3. Right-click the folder called Package Cache and choose Properties.
    Image Removed
  4. Click the Security tab.
  5. Click one of the entries in the box labelled Group or user names then click Edit.
  6. Click Add.
  7. In the white box (where the cursor is flashing), type SYSTEM then click Check Names.
    Image Removed
  8. Click OK.
    SYSTEM should now be listed as one of the entries in the box labelled Group or user names:
    Image Removed
  9. Click OK, then click OK again.

You should now be able to install AccountRight.

UI Expand
titleAfter installing, why is the AccountRight icon opening my previous AccountRight version?

If you still have a previous AccountRight version on your computer, make sure you're using the correct shortcut icon to open the latest version.

Image Removed

UI Expand
titleI use AccountRight on multiple computers - what do I do when an update is available?

If you work on a company file on more than one computer, ensure you install updates on each computer before upgrading your company file.

Image Removed

Using AccountRight in a network? See Updating an AccountRight network
text-box
sizemedium
typenote

AccountRight 2020.4.2 onwards You can now work on an AccountRight file in a web browser. This means that if you work in Mac OS environment, you just need a browser to access your online company file. See Access an AccountRight company file in a web browser.

UI Expand
titleWhy isn't an AccountRight update installing when I click "Update Now"?

If an AccountRight update doesn't download and install when you click "Update Now", it usually means the antivirus or firewall program on your computer is preventing the update from downloading. Try temporarily disabling these programs then try the update again. After AccountRight has installed, turn these programs on again.

UI Expand
titleHow do I install AccountRight on multiple computers in my office?

How do I install AccountRight on multiple computers in my office?

If you need to install AccountRight on multiple computers, you can copy the installation file to a portable storage device, like a USB drive, and use it on multiple computers.

If you want to host your company files on a network server, rather than online, see the recommended network setup procedure.

UI Expand
titleHow do I uninstall AccountRight?

How do I uninstall AccountRight?

When you uninstall AccountRight, only the software is removed. Your company files and customised templates are not affected.

To uninstall AccountRight:

  1. Access the list of programs that are installed on your computer.

    If you're using

    Do this

    Windows 10

    Right-click the Windows Start button and choose Apps and Features.

    Image Added

    Windows 8

    Right-click in the screen's bottom-left corner and choose Programs and Features.

    Windows 7

    Click the Windows Start button and choose Control Panel then choose Programs and Features.

  2. Click the AccountRight software you want to uninstall then click Uninstall. In some Windows versions this may appear as Change/Uninstall. Image Removed

  3. Click through any confirmation windows, and click Yes to wanting to completely remove the selected application and all of its components.

UI Expand
titleHow do I need download an installer for an older version of AccountRight

If you have an active MYOB AccountRight subscription, you can find installers for older versions by signing on to my.MYOB. Go to the My Products menu and choose Downloads.

If you purchased AccountRight but don't have a support subscription, call us and we'll email you a link to download your software (Australia 1300 555 123 or New Zealand 0508 328 283).

html

How do I download an older version of AccountRight?

To download older AccountRight versions, visit www.myob.com/downloads

Need a helping hand?

Try our Installation troubleshooting guide, or contact us.

What's next?

After installing AccountRight, you can create a company file to start entering your business data (or start using one that you've been invited to). See New to AccountRight? Start here.

HTML
</span>
HTML-wrap
width15%
classcol span_1_of_5
 
HTML Wrap
floatleft
classcol span_1_of_5
Panelbox
namegreen
titleRelated topics
HTML Wrap
classsidebarlinks

Installation troubleshooting

Which AccountRight installation should I choose?

Create a company file

Set up a network

Activate the company file

Set up bank feeds

Set up user access

Set up preferences

Install AccountRight on a Mac

Setting up AccountRight on a new computer

Create a company file

Upgrade to the new AccountRight

Download an older version of AccountRight

Uninstall AccountRight

AccountRight MSI installation instructions

Panelbox
nameyellow
titleFrom the community

RSS Feed
titleBarfalse
max5
showTitlesOnlytrue
urlhttp://community.myob.com/myob/rss/search?q=install+accountright&filter=labels%2Clocation&location=forum-board%3AInstallingUpgrading&search_type=thread

HTML Wrap
classmorelinks

More »