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Visit the my.myob website (Australia | New Zealand) to see details of your MYOB AccountRight subscription and to edit your contact and payment details. Note that some account changes, such as updating your credit card details, require you to be the primary account contact for your MYOB subscription.

You can find more information about subscriptions on the MYOB website.

Change or view your subscription details

Sign in to the my.myob website (Australia | New Zealand) using your MYOB account details. These are the details you use to open your online AccountRight company file.

View subscription details
  1. Select My Products from the My Products menu. A list of all your MYOB products appears.

     
  2. Expand the product you want to view and then expand the Support row. The details of your subscription entitlements appears.

 

Change subscription payment details (credit cards)

If you're the primary account contact, you can change or update your credit card details from the My Account > Payment Profiles page.
 



If you need to edit your subscription details (other than the card you use to pay for MYOB AccountRight) contact MYOB support.

Change business address details

If you're the primary account contact for your MYOB subscription, you can change or update your details from the My Account > My Business Details page.

Note that you can't change your business name online. See below for more information.

Change business name

MYOB requires written authorisation from the original owner or director of the company that purchased the software before we can change your business name.

Complete and return the Change of Details form with the relevant information. It takes around 5 days, and you'll receive a confirmation via email once it is done.

Cancel AccountRight subscription

If you need to cancel your subscription, you need contact the MYOB team by calling 1300 555 111 in Australia, or 0800 606 962 in New Zealand.

Calling from overseas? Call +61 1300 555 111

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