To make an online administrator an online file user

1. Go to the Setup menu and choose User Access. The User Access window appears.
2. Click the Manage online access button.
   
3. If prompted to sign in to my.MYOB, sign in. The Manage online access page opens in your browser.
4. Find the user in the Online administrator access list and click Remove access. This user is removed from the list.
   
5. Click Invite new online file user. The invitation window appears.
   
6. Enter their email address, first name and last name.
7. Click Invite. The Manage online access page reappears with a confirmation message at the top.
   Two emails will be sent to this user. One advises that their administrator access is cancelled, the other invites them to become a file user.
   To monitor if or when they accept the invitation, see Check a user's online status.

To make an online file user an online administrator

1. Go to the Setup menu and choose User Access. The User Access window appears.
2. Click the Manage online access button.
   
3. If prompted to sign in to my.MYOB, sign in. The Manage online access page opens in your browser.
4. Find the user in the list of online file users.
5. Click Remove access. This user is removed from the list.
   
6. Click Invite new online administrator. The invitation window appears.
   
7. Enter the user's email address, first name and last name.

8. Click Invite. The Manage online access page reappears with a confirmation message at the top.
   Two emails will be sent to this user. One advises that their online file user access is cancelled, the other invites them to become an online administrator.
   To monitor if or when they accept the invitation, see Check a user's online status.

Once they accept the invitation they can access the file according to the permissions you give them. If you need to change their company file permissions, see Change a user's company file access.