Authorising and reviewing payments

https://help.myob.com/wiki/x/H4eFAg

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0

1

2

3

4

5

Very dissatisfied

Very satisfied

Why did you give this rating?

It's hard to find information

Instructions are hard to follow

Content isn't detailed enough

It doesn't fix my software problems

Anything else you want to tell us about the help?

Australia only, 2019.3 and later

Once you've set AccountRight up for direct electronic payments and recorded a payment, you then need to authorise that payment so that the payees receive the funds.

You'll need to have your phone handy to do this.

Only AccountRight online administrators or account owners can authorise payments from AccountRight. Read more about online access levels.

To authorise a payment

Go to the Banking command centre and click Prepare Electronic Payments. The Prepare Electronic Payments window appears listing all electronic payments waiting to be processed.
Click Manage Payments.
<SCREENSHOT>
If prompted, log in with your MYOB account details.The payment portal appears, showing the payment to be authorised.
Click Authorise.
<SCREENSHOT>
Log in with your MYOB account details. We'll send an authorisation code to your phone.
On your phone, tap Allow to authorise the payment.
In the payments portal, click Batch payments. Your payment appears with a status of Processing. Once it's been processed, its status will change to Processed.

To view a payment's status

Go to the Banking command centre and click Prepare Electronic Payments. The Prepare Electronic Payments window appears.
Click Manage Payments.
If prompted, sign in with your MYOB account details.The payment portal appears.
Click the Batch Payments tab. A list of your electronic payments appear.

Check the Status column for the payment.

Status	Description
Needs authorisation	The payment is yet to be authorised.
Processing	The payment has been authorised and is being processed by the bank.
Processed	The payment has been cleared by your bank and sent to your payees.
Declined	The payment has been declined by the Authoriser.
Errors	The payments portal has encountered an error – you'll need to contact our support team for help, by either: calling us on 1300 783 674 between 9am and 5pm (AEST) Monday to Friday, or sending an email to payments_support@myob.com

Direct electronic payments FAQs

Can I change an authoriser?

At this stage, only the person who applied for payments can authorise them. If you need to change the authoriser you need to contact our support team for help, by either:

calling us on 1300 783 674 between 9am and 5pm (AEST) Monday to Friday, or
sending an email to payments_support@myob.com

Can I have multiple authorisers for a payment?

Not yet, but this feature will be coming soon.

Can I future date a payment?

No. Payments authorised before 5pm will be dispersed on the next business day.

When is a payment dispersed?

Payments authorised before 5pm will be dispersed on the next business day.

Related topics

Electronic payments

Rejected electronic payments

Create detail and header accounts

Add an employee

Adding a supplier

From the community

Could not retrieve http://community.myob.com/myob/rss/search?q=electronic+payment&filter=labels%2Clocation%2CsolvedThreads&location=category%3AAccountRight&search_type=thread&solved=true - Page not found.

More »

Page tree

To view a payment's status

Direct electronic payments FAQs

Can I change an authoriser?

Can I have multiple authorisers for a payment?

Can I future date a payment?

When is a payment dispersed?

Was this information helpful?

Why not?

How would you improve this topic?

Thanks! Anything you'd like to add?

Get started

Company file

Work with others

Banking

Emails & printing

Items

Employees (AU)

Suppliers

Customers

Reporting

EOFY

Tips & tricks