Your MYOB subscription and payment details

https://help.myob.com/wiki/x/9yCyB

Close

How satisfied are you with our online help?*

Just these help pages, not phone support or the product itself

0

1

2

3

4

5

Very dissatisfied

Very satisfied

Why did you give this rating?

It's hard to find information

Instructions are hard to follow

Content isn't detailed enough

It doesn't fix my software problems

Anything else you want to tell us about the help?

Visit My Account to see details of your MYOB AccountRight subscription and to edit your contact and payment details. Note that some account changes, such as updating your subscription or credit card details, require you to be the primary account contact for your MYOB subscription. This is typically the person who set up your MYOB subscription.

Change or view your subscription details

If you need to:	Do this:
view or change your subscription	Log into My Account (myaccount.myob.com) using your MYOB account details (email address and password). In My Account, click Manage my product.
change subscription payment details (credit cards)	If you're the primary account contact, you can change or update your credit card details. Log into My Account (myaccount.myob.com) using your MYOB account details (email address and password). In My Account, click View payment details. To change your payment method, click Edit. Choose the payment method you're changing. Enter the card or account details. (Direct debit only) Select the option to agree with the Terms of use. Click Save. If you need to edit your subscription details (other than the card you use to pay for MYOB AccountRight) contact MYOB support.
view or pay your MYOB invoices	Log into My Account (myaccount.myob.com) using your MYOB account details (email address and password). In My Account, click View my bills. You can now view, download, and pay your MYOB invoices.
change business address details	If you're the primary account contact for your MYOB subscription, you can change or update your details. Sign in to the my.myob website (Australia \| New Zealand) using your MYOB account details. These are the details you use to open your online AccountRight company file. Go to My Account > My Business Details page. If you're the primary account contact but can't change your business address details online, contact MYOB support for help. Note that you can't change your business name online. See below for more information.
change business name	MYOB requires written authorisation from the original owner or director of the company that purchased the software before we can change your business name. You'll need to complete a Change of Details form, which is available by contacting us.
cancel your AccountRight subscription	See Cancelling your MYOB subscription.
purchase an additional AccountRight subscription	Contact us for help. On the Contact us page, look for the chat button in the bottom corner to start a live chat with a specialist.