Work on an online company file

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When a company file is online, you can access it from any computer that has a compatible version of AccountRight installed.

Once you log in to AccountRight Live, you can access all the company files that you have uploaded or created online.

If you've been invited to access files that other AccountRight users have created, see Accept an invitation to work online.

To open an online company file

Start AccountRight. The Welcome window appears.

Your most recently opened company files appear in the Welcome window. If the file you want to open appears in the list, you can click it to open the file. If you haven’t already logged in to AccountRight Live, you'll be prompted to do so.
Click Open a company file. The Library Browser appears.
Click Online. The Log in to AccountRight Live fields appear.
Log in to AccountRight Live using your my.MYOB login details.

If you've been invited to work online, enter the email address and password that you used when accepting the invitation. For more information, see Accept an invitation to work online.
In the Company files online list, double-click the company file you want to open, or select it and click Open. The Sign-on window for the company file appears.
Sign on with your company file user ID and password.

If you've been invited to work on an online company file, but you don’t have a User ID for the file, contact the person who invited you. They'll need to set you up as a company file user. For more information, see Add new company file users.

The Command Centre appears. You can now work on the online company file.

FAQs

Why am I getting the message "The local library could not be opened" when trying to open an online file?

If you see the message "The local library could not be opened" when trying to open an online file, here's what to do:

Close AccountRight.
Simultaneously press the Windows and R keys on your keyboard (the Windows key is between the Ctrl and Alt keys). The Run window appears.
In the Open field, type %localappdata%\MYOB\AccountRight\Offline and click OK.
Double-click the folder named .sync. This folder contains the offline (synchronised) copy of your online company file.
Locate the offline copy of the company file you were trying to open. This will have the same name as your online company file and will have a ".myox" file extension.
Right-click the file and choose Cut.
Right-click anywhere on your Desktop and choose Paste.
Open AccountRight and you should be able to open your online file.

Related topics

Accept an invitation to work online

Set up a file for online access

Synchronise a company file

Work offline (checking out)

Troubleshooting online files

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