You are viewing an old version of this page. View the current version.
How satisfied are you with our online help?*
Just these help pages, not phone support or the product itself
Why did you give this rating?
Anything else you want to tell us about the help?
AccountRight Plus and Premier, Australia only
You can provide employees with details of their pay by printing or emailing pay slips. You can print or email pay slips from the Pay Slips step of the Process Payroll Assistant (Payroll command centre > Process Payroll).
If you print paycheques for your employees, the pay details are included on their paycheque, so you don't need to print pay slips as well.
- In the Pay Slips step of the Process Payroll assistant, click Print or Email Pay Slips. The Review Pay Slips Before Delivery window appears.
- The To Be Printed tab lists all employees for which you haven't printed a pay slip yet. If you will be emailing the pay slips, click the To Be Emailed tab.
- If printing, type the number of pay slips you want to print per employee in the Print field.
If emailing, you can override the default email address for an employee (which is entered in their card), or the subject or message for the email. Select their name in the list and make your changes.
Click the Email Defaults button in the bottom left of the To Be Emailed tab to change the default subject or message to use when emailing pay slips.
- If you want to filter the list of employees or select a different form layout, click Advanced Filters. For more information, see Customising form batches.
- Click in the select column ( ) next to the employees you are printing or emailing pay slips for.
- Click Print or Send Email.
If you have finished processing the pays, click Finish to close the Process Payroll Assistant.
Trouble emailing pay slips? If you are getting the message "Error sending email", make sure you're using the latest version of AccountRight. An issue was found in an earlier version and fixed in 2015.2.
If the error persists, go to Setup > Preferences > Reports & Forms tab and deselect the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs. You can also try to process a "dummy" pay for the employee, then display the pay transaction via the transaction journal and then delete (or Reverse) it. Now try emailing the payslip which was causing the error.
Go to the Payroll command centre and click Print/Email Pay Slips. If the pay slips you need to email or print aren't listed, click Advanced Filters and deselect the Unprinted or Unsent Pay Slips Only option.
AccountRight uses the default email address selected in Microsoft Outlook. See our Setting your default email program or email address support note for instructions on how to set a default email address.
You can include the year-to-date amounts paid and entitlement balances (which includes any carry-over balances) on your employee payslips. Go to Setup > Preferences > Reports & Forms tab and select the option to Include all YTD amounts and Entitlement Balances on Paycheques Stubs.
AccountRight only supports Microsoft Outlook 2007 (32-bit) or later. If you usually send emails via a web email service, such as Gmail, you can most likely access and send emails from Microsoft Outlook via IMAP or POP.
You'll need to refer to your email provider's instructions on how to access and send emails from Outlook, but here's some information that might help you out: