Why do I need to update AccountRight?

https://help.myob.com/wiki/x/owD

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AccountRight updates are released throughout the year, and it's important you install them when they become available.

Is your company file online?

Whether your file is online or checked out, you must be using the latest AccountRight version. As new versions are released, older versions will no longer work online.

From 5th September 2016 you'll need to be using AccountRight 2016.2.1 to continue working online. AccountRight 2015.4 will no longer be usable with online company files.

AccountRight updates also provide:

bug fixes
speed improvements
compliance with the latest tax changes
new and enhanced features

How to update AccountRight

Option 1 (the easiest): Wait for the update alert

When you open your company file, AccountRight will check for any updates you're entitled to. If an update is available, you will be prompted to download and install it.

Option 2: Download the update from MYOB's website

If you have a current AccountRight subscription, you can also manually download a software update:

Go to the MYOB or my.myob website (Australia |New Zealand). You'll need to enter your serial number or my.MYOB account email address to get your update.
Download your software from the link provided on the website and then locate and double-click the downloaded file. You’ll be guided through the installation.
If you're upgrading from a classic version of AccountRight (such as v19), you will need to upgrade your company file after installing the new AccountRight version.

Updating AccountRight on multiple computers

If you work on a company file on more than one computer (e.g. at home and at the office), you should install the AccountRight update on each computer before upgrading your company file.

If you're using AccountRight on a network, learn how to update your networked computers .

FAQs

Why isn't an AccountRight update installing when I click "Update Now"?

If an AccountRight update doesn't download and install when you click "Update Now", it usually means the antivirus or firewall program on your computer is preventing the update from downloading. Try temporarily disabling these programs then try the update again. Most programs like this can be temporarily disabled by right-clicking the program icon (near the clock in your Windows taskbar) and choosing the Disable option. See your antivirus or firewall program help for instructions.

After AccountRight has installed, turn these programs on again.

After installing, why is the AccountRight icon opening my previous AccountRight version?

If you still have a previous AccountRight version on your computer, make sure you're using the correct shortcut icon to open the latest version.

Why am I being asked to Modify or Uninstall?

If you're asked to Modify or Uninstall this means you have already installed the latest version of the software. Click Close on this message and access the software from your desktop or start menu.

I just updated - why am I being asked to update again?

Make sure you're opening the new version of AccountRight that you've just installed. Look for the new AccountRight icon on your desktop and in the Windows Start menu.

Related topics

Update the PAYG tax tables

Updating an AccountRight network

Install AccountRight

Installation troubleshooting

What's new in AccountRight