Authorising and reviewing payments

https://help.myob.com/wiki/x/tIaFAg

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Australia only, 2019.3 and later

Once you've set AccountRight up for direct electronic payments and recorded a payment, you then need to authorise that payment so that the payees receive the funds.

You'll need to have your phone handy to do this.

Only AccountRight online administrators or account owners can authorise payments from AccountRight. Read more about online access levels.

To authorise a payment

Go to the Banking command centre and click Prepare Electronic Payments. The Prepare Electronic Payments window appears listing all electronic payments waiting to be processed.
In the Pay From Account field, select the bank account you're paying from.
If you want to group the electronic payment by payment type—for example, to pay bills only—select a type in the Select Payment by field.
In the Your Bank Statement Text field, enter the text you want to appear on your bank statement.
In the Bank Processing Date field, enter the date you're authorising the payment. Payments authorised before 5pm AEST will be dispersed on the next business day.
Enter a Journal Memo to describe this transaction. By default this will display Electronic Payment for each new electronic payment.
Click in the select column ( ) next to those payments you want to process.
Click Pay Now.
<SCREENSHOT>
In the message that appears, click Continue.
If prompted, log in with your MYOB account details.The payment portal appears, showing the payment to be authorised.
Click Authorise.
<SCREENSHOT>
Log in with your MYOB account details. We'll send an authorisation code to your phone.
On your phone, tap Allow to authorise the payment.
In the payments portal, click Batch payments. Your payment appears with a status of Processing. Once it's been processed, its status will change to Processed.

To view a payment's status

Go to the Banking command centre and click Prepare Electronic Payments. The Prepare Electronic Payments window appears.
Click Manage Payments.
If prompted, sign in with your MYOB account details.The payment portal appears.
Click the Batch Payments tab. A list of your electronic payments appear.

Check the Status column for the payment.

Status	Description
Needs authorisation	The payment is yet to be authorised.
Processing	The payment has been authorised and is being processed by the bank.
Processed	The payment has been cleared by your bank and sent to your payees.
Declined	The payment has been declined by the Authoriser.
Errors	The payments portal has encountered an error – you'll need to contact our support team for help, by either: calling us on 1300 783 674 between 9am and 5pm (AEST) Monday to Friday, or sending an email to payments_support@myob.com

Direct electronic payments FAQs

Can I change an authoriser?

At this stage, only the person who applied for payments can authorise them. If you need to change the authoriser you need to contact our support team for help, by either: