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https://help.myob.com/wiki/x/egdMAw
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Known issue 28/08/2020. We're aware of an issue that can result in your MYOB software kicking you out unexpectedly after 15-30 minutes, forcing you to sign back in. This is caused by a Google Chrome feature released in February. Other browsers may have this feature turned on too.
For information on how to resolve this, see MYOB users getting logged out.
Online company files only
If your client's AccountRight company file is online, you can now access that file using a web browser.
Choose which experience you prefer and switch between them with ease, whether you prefer working from home, in the office, or on the move.
You can now work on client files using any device with an internet browser, like your computer (PC or Mac), tablet, or phone. If you've got internet, you've got AccountRight!
- Easy cashflow visibility. Make better business decisions with clear, easy to understand insights, directly from the dashboard
- Powerful reporting and business insights. A flexible, extensive reporting suite delivering clear insights into how a business is performing, and the ability to create custom report packs
- Robust new functionality. Powerful new features such as Quantities and the Excel Plugin
- A consistent experience. Partners will be able to switch between MYOB Essentials and AccountRight clients seamlessly as both programs have identical workflows, payroll, banking rules and reporting
- In-product help. Useful hints and tips on how to use browser features available for you without having to leave your software
Get your clients onboard
You can access your client's company files in a browser from the Transaction processing page in MYOB Practice. See Open an Essentials or an AccountRight file.
Find out about the many benefits of accessing your client's AccountRight files in a browser, as well as frequently asked questions AU | NZ.
Different look, same data
When you access a AccountRight company file in a browser, you'll notice that some things are familiar and others are a little different.
The first thing you'll notice is the dashboard. This provides you with a simple, easy-to-read snapshot of how your business is going.
Across the top of the screen there are various menus corresponding to the command centres in AccountRight.
Even though some things are different, you're working on exactly the same information that's in your AccountRight software. You can switch between the browser and your software and your information is kept up to date.
Take the time to click menus and view pages and explore the various functions to see what's familiar and what's different.
Note that some features are still on the way.
Need help?
At the top right of any page, click the question mark 
to open the help panel.
You'll see info relating to the page you're on, without having to leave your software. Depending on the page, you might also see some frequently asked questions or links to more detailed help topics.
Some features are still on the way
There are a few features we're still working on so they're not yet available when using AccountRight in a web browser, including:
- Multi-currency
- Time billing
- Recurring transactions
- Remittance advices
- Sales and purchase orders
- Inventory management (you can buy and sell items only, no inventory)
- Professional, Miscellaneous, and Time Billing layouts
Even though you won't be able to see these features when using AccountRight in a web browser, you can keep using them in your AccountRight software.
FAQs
If I use AccountRight in a browser, can I also use my AccountRight software?
Yes. You can decide which way is the best for you to work – in a browser or in your software or both. As your client's company file data is stored in the cloud, AccountRight accesses and updates the same data whether from the browser or your installed software.
This information is synchronised immediately, so if you make a changes in the browser (for example, adding an invoice), then you would see that change in your AccountRight software (and vice versa).
Note that some windows in your AccountRight software need to be manually refreshed by clicking the refresh icon 
.
Do I need to keep installing AccountRight software updates?
Yes. An online company file needs to run on the latest version of your AccountRight software. So you will need to install a software update every time one is available.
As AccountRight updates are announced in your software, open it at least once a month to check if any software updates are available.
Why can't I see my bank feeds rules when working in the browser?
In order to see the bank feed rules you've set up, you'll need to ensure the following preferences have been selected in the Setup menu > Preferences window > Banking tab:
Do I still need to confirm my AccountRight company file?
Yes. You'll still need to open your company file in your AccountRight software regularly to confirm you're using a licensed MYOB product .
What happens if I try to use an AccountRight feature that's not supported in the browser?
If you try to use a feature in the browser that isn't supported, such as opening a Professional layout invoice, we'll let you know with a message that the feature is either read-only or not available. You can still use the feature in your AccountRight software.
Can I access all of my company files in a browser?
At this stage of early testing, only a small number of AccountRight company files can be accessed in a browser.
If you've seen a popup message in your company file in your AccountRight software inviting you to try this experience, that company file can be accessed in a browser. All other company files can only be accessed in your AccountRight software.
How do I provide feedback and report any bugs?
We really want you to share as much feedback as you can. It will play a big part in improving the experience for you and other businesses.
To share your feedback with us, you can either:
- send an email to smeeap@myob.com
- call MYOB support: Australia 1300 555 123 | New Zealand 0508 328 283.
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